Acceptance of Terms

By accessing or using the Ignira platform and services, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you may not use our services.

Ignira reserves the right to modify these terms at any time. Your continued use of the service constitutes acceptance of any changes.

Account Registration

To access certain features of Ignira, you must register for an account. When creating your account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities that occur under your account
• Be at least 18 years of age or have parental consent

Ignira reserves the right to refuse service, terminate accounts, or remove content at our sole discretion.

Intellectual Property Rights

All content available through Ignira, including but not limited to text, graphics, logos, images, and software, is the property of Ignira or its content suppliers and protected by international copyright laws.

When you purchase digital content through Ignira, you are purchasing a license to access and use that content for personal, non-commercial purposes only.

Payment and Refunds

All purchases are final. Due to the digital nature of our products, we do not offer refunds except in cases where:

• The content is materially defective
• You did not receive the purchased content
• The purchase was made fraudulently

Refund requests must be submitted within 7 days of purchase. Ignira reserves the right to determine refund eligibility on a case-by-case basis.

User Conduct

You agree not to use the Ignira service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses or malicious code
• Attempt unauthorized access to our systems
• Harass or threaten other users

Violation of these terms may result in immediate account termination without refund.

Disclaimer of Warranties

Ignira services are provided "as is" without warranty of any kind. We do not guarantee that:

• The service will be uninterrupted or error-free
• Content will meet your requirements
• Results obtained from content will be accurate or reliable

To the maximum extent permitted by law, Ignira disclaims all warranties, express or implied.

Limitation of Liability

In no event shall Ignira be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of our services.

Our total liability to you for any claim related to these terms or our services shall not exceed the amount you paid to Ignira in the 12 months preceding the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising under these terms will be resolved in the state or federal courts located in Wilmington, Delaware.

Contact Information

Introduction

Ignira ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information that identifies, relates to, describes, or could be linked to you ("Personal Information"), including:

• Account Information: Name, email address, username, password
• Payment Information: Credit card details, billing address (processed securely by our payment partners)
• Usage Data: Reading preferences, device information, IP address, browsing history
• Content Data: Notes, highlights, bookmarks you create in our e-books
• Communication Data: Messages and inquiries sent to our support team

How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our services
• To process transactions and send transaction notifications
• To personalize your reading experience and recommendations
• To communicate with you about updates, security alerts, and support messages
• To detect and prevent fraud and unauthorized access
• To comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With vendors who perform services for us (payment processing, data analysis, customer support)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• With Your Consent: When you direct us to share your information

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability testing
• Access controls to limit internal access to your data
• Secure payment processing with PCI DSS compliant partners

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at privacy@ignira.com.

Data Retention

We retain your personal information only for as long as necessary:

• Active Accounts: Data is retained while your account is active
• Purchase Records: Financial records are kept for 7 years for legal compliance
• Inactive Accounts: Data is deleted after 3 years of inactivity

You may request deletion of your account at any time through your account settings.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and prevent fraudulent use
• Remember your preferences and settings
• Analyze usage patterns to improve our services
• Deliver personalized content and recommendations

You can control cookies through your browser settings. Disabling cookies may affect your experience.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States.

We ensure appropriate safeguards are in place for these transfers through:

• Standard contractual clauses
• Privacy Shield certification (where applicable)
• Other legally approved mechanisms

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top indicates when changes were made.

We will notify you of significant changes through email or prominent notice on our services.

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